PERSONAL INFORMATION WE COLLECT

We may collect the following types of personal information:

Personal Details
Full name, email address, phone number, billing address and shipping address.

Order Information
Wedding date, size and body measurements, product selections and preferences, and payment details (processed securely via trusted third-party providers).

Appointment & Bridal Concierge Information
Styling preferences, body measurements, event details and communication history.

Website Usage Information
IP address, browser type, device information, pages visited, cookies and tracking data.

HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect personal information when you:

• Place an order for a wedding dress or bridal gown
• Book a Bridal Appointment
• Speak with our Bridal Concierge
• Subscribe to our newsletter
• Submit a contact form
• Interact with our website via cookies
• Engage with us on social media

We may also collect information through trusted third-party platforms including Shopify, Klaviyo (email marketing), Afterpay, Zip, PayPal and other payment providers, shipping providers and analytics platforms.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

• Process and fulfil your bridal gown orders
• Manage made-to-order production timelines
• Provide sizing and styling guidance
• Communicate order updates
• Arrange secure shipping and delivery
• Deliver personalised Bridal Concierge support
• Improve our website and customer experience
• Send marketing communications (where you have opted in)

This includes processing wedding dress orders in Australia and internationally, managing bridal appointments, and supporting made-to-order bridal gown production.

We do not sell or rent your personal information.

SECURE PAYMENT PROCESSING

All payments are processed securely through encrypted third-party payment providers including Shopify Payments, Afterpay, Zip, PayPal, Apple Pay and Google Pay.

One Honey Privé does not store full credit card details on our servers.

SHIPPING & TRUSTED THIRD PARTIES

To deliver your wedding dress safely and securely, we may share necessary information such as your name and delivery address with trusted shipping providers.

We only share the information required to complete your order.

EMAIL MARKETING & BRIDAL COMMUNICATIONS

If you subscribe to our mailing list, you may receive updates regarding:

• New bridal collections
• Bridal Appointment availability
• Exclusive releases
• Special offers

You may unsubscribe at any time via the link included in our emails.

We use secure email marketing platforms to manage communications.

COOKIES & WEBSITE TRACKING

Our website uses cookies and tracking technologies to:

• Improve your browsing experience
• Understand website traffic and performance
• Measure advertising effectiveness
• Personalise content and recommendations

You may manage cookie preferences through your browser settings.

DATA STORAGE, SECURITY & PROTECTION

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, modification or disclosure.

However, no online transmission or electronic storage method is completely secure. By using our website, you acknowledge this inherent risk.

INTERNATIONAL CUSTOMERS

If you are located outside Australia, your personal information may be processed and stored in Australia or in other countries where our trusted service providers operate.

By purchasing from One Honey Privé, you consent to this transfer in accordance with applicable privacy laws.

ACCESSING OR UPDATING YOUR INFORMATION

You may request access to, correction of, or deletion of your personal information by contacting us in writing.

We will respond within a reasonable timeframe in accordance with Australian privacy legislation.

THIRD-PARTY LINKS

Our website may contain links to external websites. One Honey Privé is not responsible for the privacy practices or content of those third-party websites.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The most recent version will always be published on this page with the updated effective date.